Member News

Update on proposed merger with Hume Bank

Tue, 17 Feb 2026 07:03:47 Z

Hume Bank merger on track in 2026

In 2025, the Geelong Bank Board unanimously recommended a merger with 100% customer-owned Hume Bank. Following the merger, Members will experience the benefits and Member service of a larger bank with the personal touch and community focus of a regional bank. Geelong Bank members will have more choice and value with access to credit cards, digital credit cards, business accounts and business overdrafts, bridging finance, line of credit loans and insurance products. Prior to Christmas, members had the opportunity to hear directly from Hume Bank CEO, Stephen Capello, at an in-person Members' briefing. Feedback on the session and particularly Hume Bank's approach to branch banking and involvement in community support was very positive.

Awaiting approval from APRA

Following lodgment of our formal application to merge in early November 2025, the review by the Australian Prudential Regulation Authority (APRA) has progressed at a pleasing pace. At this stage, we are on track to send the notice of the Special General Meeting in February or March 2026, with the Special General Meeting being held in March or early April 2026.

What are the next steps?

We are planning to run more members’ briefing sessions in the lead-up to the Members’ meeting. These sessions will be held at a range of different times to provide convenience to our members. Both banks are continuing to prepare for the merger so we can move quickly and ensure a seamless integration once approvals are in place.

Tell us your thoughts

Have your say on the proposed merger between Geelong Bank and Hume Bank. Your feedback helps us understand what matters to you and how we can support you best.
The survey will remain open until Friday, February 27, 2026.

https://www.surveymonkey.com/r/GeelongBankMergerSurvey

Our new home- Suite 1, 69-71 Moorabool Street Geelong

Tue, 01 Jul 2025 22:08:12 Z

Join us at our new Head Office at Suite 1, 69-71 Moorabool Street Geelong.

Our friendly team members are looking forward to welcoming you to our contemporary office that is conveniently located in Geelong’s CBD, close to Westfield Shopping Centre.

There is ample parking close by, including three disabled spaces alongside the left hand side of the building and short term spaces directly outside our office.

From Monday 14 July 2025, the City of Greater Geelong has introduced free two-hour parking in 2P on street spaces across central Geelong. Free parking will only apply to on-street two-hour parking bays, and time limits will continue to apply. There are many 2P on street spaces outside our new office which our members can use when visiting.

The following parking plan shows the options available so you may plan your visit.

Questions?

If you have any questions, please call us on 1300 361 555, email us at info@geelongbank.com.au Monday to Friday 9am-5pm or pop into our new office for personal service Monday to Friday, 9:30am to 4pm.

Gift Card Scams

Mon, 19 May 2025 03:54:17 Z

Asked to pay by Gift Card? STOP

Legitimate businesses and government agencies will never ask you to buy or pay with Gift Cards.

If someone asks you to urgently buy a gift card, and give them the 16- digit code and PIN

STOP. It’s a scam.

Scammers pretend to be people you know or from an organisation you trust. The scammer demands payment of fines, bills, goods or services using gift cards.

Gift cards are for gifts, not for payments.

If you pay someone using a gift card it may be impossible to get your money back.

For more information visit scamwatch.gov.au

Important information about Geelong Bank and CGU

Tue, 04 Feb 2025 01:13:32 Z

From 1^st March 2025, Geelong Bank will no longer partner with CGU for Insurance.

What does this mean for those CGU policies sold through Geelong Bank?

Those members who have insurance policies through CGU will receive a letter explaining the change.

Members will receive their policy renewal invitation from CGU with a new product disclosure statement that applies to their renewal if CGU can offer a renewal.

If members have any questions about their CGU policy, please call CGU on 132 294.

Stop. Check. Protect.

Mon, 20 Jan 2025 00:23:09 Z

Scams are everywhere, targeting people from all walks of life and costing Australians billions of dollars each year. Whether it’s fake emails, unexpected phone calls or online schemes, scammers always find new ways to gain your trust and steal your money or personal information. But 3 small steps can help keep us all safe from scammers.

Learn more at scamwatch.gov.au.

Australian Cyber Security Centre ‘Have you been hacked?’ tool

Mon, 15 Aug 2022 03:13:31 Z

Australian Cyber Security Centre ‘Have you been hacked?’ tool

The Australian Cyber Security Centre (ACSC) has launched a new tool to help people who believe they are a victim of a cyber-attack called ‘Have you been hacked?’ available at cyber.gov.au.

ACSC also released updated ransomware advice to help individuals and families protect against and respond to ransomware attacks, available at cyber.gov.au/ransomware.

Ransomware can affect anyone - Protect yourself against ransomware attacks.
Ransomware remains the most serious cyber threat due to its financial and disruptive impact.
Ransomware is malicious software that makes data or computer systems unusable until the victim makes a payment, often in the form of hard-to-trace cryptocurrencies.

Geelong Bank Electronic Payments Guideline Reminder

ALWAYS access the telephone banking or internet banking service only using the OFFICIAL phone numbers and URL addresses.
When changing an access code, please do not select a code which represents your birth date or a recognisable part of your name and never tell or show the access code to another person.
If accessing internet banking on someone else's PC, laptop, tablet or mobile phone, please DELETE your browsing history and ALWAYS REJECT any request to provide or to confirm details of your access code.
Geelong Bank will NEVER ask you to provide us with these details.
Familiarise yourself with your obligations to keep your access card and access codes secure as failure to ensure their security may increase your liability for unauthorised transactions. Please see our full Disclosure Statement on our website.