Member News

Merger complete: Geelong Bank now stronger together with Hume Bank

Fri, 01 May 2026 07:03:47 Z

Geelong Bank and Hume Bank building a stronger future together

Today marks a significant milestone for Geelong Bank and Hume Bank as we officially come together as a merged entity.

We are excited to combine two values-aligned, customer-owned banks with deep connections to the communities we serve.

Together we will have the combined strength of:

60,000+ members
$2.4 billion+ in assets
16 branches across regional Australia
200+ staff.

This strong foundation will enable us to invest more in our members, our people and our regions.

What this means for Geelong Bank members

For now, your banking does not change. Your accounts, access, and service remain exactly as they are.

You may see a reduction in some fees and charges - see our Member Information Document for a detailed list of fees and charges that will be reduced – and in time, you will have access to Hume Bank’s large range of products and services.

What happens next

We will continue to keep you informed as we integrate both banks over following weeks and months.

Our focus remains on:

ensuring a positive adjustment for our team
providing seamless service to customers
setting a solid foundation for future growth and scalability.
We are excited to start our journey to build a stronger bank together.

Bank Impersonation

Thu, 23 Apr 2026 22:08:12 Z

We are aware of scammers posing as Geelong Bank staff requesting access to personal information.

Scammers can make their calls and messages to appear like they are coming from Geelong Bank. These scammers may claim your account or card has been compromised and they are trying to help you.

How to protect yourself

Geelong Bank will NEVER ask you for your passwords, full card number, PIN or One-Time Password over email or the phone. Never give out this information to anyone.

We encourage you to Stop. Check. Protect. If you are unsure about a phone call hang up immediately and call us directly. Never click on links in unexpected text messages.

Phone numbers we may call or message you from:

+61 437 126 492
+61 489 988 024
+61 434 014 834
+61 282 999 534
1300 705 750

Keeping you updated

Keep an eye on our website and social media for regular updates on scams and how best you can protect yourself.

Get in touch if you need us

If you need help or believe you have been a victim to a scam, please call us on 1300 361 555, email us at info@geelongbank.com.au Monday to Friday 9am-5pm or call into our office for personal service Monday to Friday 9:30am to 4pm.

We take the security of your information and accounts seriously.

Gift Card Scams

Mon, 19 May 2025 03:54:17 Z

Asked to pay by Gift Card? STOP

Legitimate businesses and government agencies will never ask you to buy or pay with Gift Cards.

If someone asks you to urgently buy a gift card, and give them the 16- digit code and PIN

STOP. It’s a scam.

Scammers pretend to be people you know or from an organisation you trust. The scammer demands payment of fines, bills, goods or services using gift cards.

Gift cards are for gifts, not for payments.

If you pay someone using a gift card it may be impossible to get your money back.

For more information visit scamwatch.gov.au

Stop. Check. Protect.

Mon, 20 Jan 2025 00:23:09 Z

Scams are everywhere, targeting people from all walks of life and costing Australians billions of dollars each year. Whether it’s fake emails, unexpected phone calls or online schemes, scammers always find new ways to gain your trust and steal your money or personal information. But 3 small steps can help keep us all safe from scammers.

Learn more at scamwatch.gov.au.