It is now mandatory for all businesses to have the Victorian QR code service. This service helps contact tracers in the event of a COVID-19 outbreak.

To support contact tracing, all persons entering our building must scan the QR code and register.

A manual check-in sheet is available for people who do not own a smart phone or if their phone is not capable of capturing the QR code.

Contact Us

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Contact Us

We'd love to hear from you!

General Enquiry Form

Phone us: 1300 361 555
Email us: info@geelongbank.com.au
Write to us:

PO Box 1130

Geelong VIC 3220 
Fax us: (03) 5221 1544 
Lost or Stolen Redicard Hotline: 1800 648 027
Head Office:

 107 Gheringhap Street

Geelong VIC 3220

Phone: (03) 5225 2111 or cost of local call 1300 361 555

Hours: 9:00am-5:00pm (Mon, Wed-Fri), 10:00am-5:00pm (Tues)

Send us a Compliment

Happy with the service? Please give us your feedback - as we like to pass on Member Compliments to our staff.

Use our online general enquiry form to provide us with your feedback on the service received. We welcome your comments.

Suggestions for Improvement

We want to get it right... you can help us with your feedback. The ability to have 'your say' is an important part of the Geelong Bank difference. We welcome your comments and suggestions.
Use our online general enquiry form to provide us with your suggestions. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

Do you have any concerns? Click here to read more about dispute resolution.

We are here to help you

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Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review our Terms and Conditions, Fees and Charges, Financial Services Guide and Hardship Guide before acquiring the product.

© Copyright 2018 Ford Co-operative Credit Society Limited ABN 74 087 651 456 trading as Geelong Bank | AFSL/Australian Credit Licence 244351 | BSB 803 199