We are aware of scammers posing as Geelong Bank staff requesting access to personal information.

Scammers can make their calls and messages to appear like they are coming from Geelong Bank. These scammers may claim your account or card has been compromised and they are trying to help you.

How to protect yourself

Geelong Bank will NEVER ask you for your passwords, full card number, PIN or One-Time Password over email or the phone. Never give out this information to anyone.

We encourage you to Stop. Check. Protect. If you are unsure about a phone call hang up immediately and call us directly. Never click on links in unexpected text messages.

Phone numbers we may call or message you from:

• +61 437 126 492
• +61 489 988 024
• +61 434 014 834
• +61 282 999 534
• 1300 705 750 

Keeping you updated

Keep an eye on our website and social media for regular updates on scams and how best you can protect yourself.

Get in touch if you need us

If you need help or believe you have been a victim to a scam, please call us on 1300 361 555, email us at info@geelongbank.com.au Monday to Friday 9am-5pm or call into our office for personal service Monday to Friday 9:30am to 4pm.

We take the security of your information and accounts seriously.

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