To find out what the version number of your browser is, the browsers display their version in a box as they load on your PC. Alternatively Click on Help in the menu bar of the browser and then click on About. The version number and level of encryption security (Cipher Strength) will then be displayed. If it is 40-bit or 56-bit, you will need to upgrade your browser.
Microsoft Internet Explorer users can do this through Microsoft's Download Center web page. Please note this will take some time as the browser program and add-ons can be quite large. We encourage you to regularly check for browser (and operating system) updates to keep up with security improvements. Refer to Microsoft's Windows Update web page for more information.
If you are unsure of how to do this, please contact your PC maintenance service or the dealer from whom you purchased the PC.
Netscape users need to be online to check their level of encryption - click on Help, then Software Updates. Please note that version 6 of Netscape is currently incompatible with the Online Banking program. Also see message below for Netscape users.
It is not possible for us to define the particular browser settings for all types and versions of internet browsers, we suggest that the browser you use should:
- have 128-bit encryption security
- enable acceptance of cookies,
- screen settings at 800 x 600.
These are normally included as your browser's default settings and can be checked by selecting Tools, Internet Options.
We recommend that you disable any settings your browser may have for automatic completion of names and passwords. Never accept any offer from your browser to save or remember your password.
If you are unsure of how to check or alter these settings, please contact your PC maintenance service or the dealer from whom you purchased the PC or the organisation from whom you obtained the browser.
Your browser cache is where the browser stores pages it has received over the internet. It does this so that it can speed up your internet sessions by only downloading files that have changed.
To clear your browser's cache we suggest you consult your browser's Help function. If you cannot find out how to clear your browser's cache there, please contact either your PC maintenance service, the dealer from whom you purchased the PC or the organisation from whom you obtained the browser.
To use our application your browser must be instructed to accept cookies. Your browser may be set to do this already, in which case you may be unaware that cookies are being exchanged between our computers. If not, you will probably receive messages from your browser asking whether you want to accept cookies.